Shipping Policy

Shipping Policy

We aim to deliver your orders promptly and efficiently. Please review our shipping policy below:

  1. Delivery Timeframe:

    • Orders will be delivered within 6 to 15 business days from the date of order confirmation.
    • Delivery times may vary based on the shipping address, courier service availability, or other unforeseen circumstances.
  2. Order Processing:

    • Orders are typically processed within 1-3 business days after payment confirmation.
    • You will receive a confirmation email with tracking details once your order has been shipped.
  3. Shipping Costs:

    • Shipping fees will be calculated at checkout based on your location and the size/weight of your order.
  4. Delivery Exceptions:

    • Delays may occur during peak seasons, holidays, or due to customs clearance procedures.
    • We are not responsible for delivery delays caused by courier services or unforeseen events.
  5. Address Accuracy:

    • Please ensure the shipping address provided is accurate and complete. We are not liable for orders delivered to incorrect addresses due to customer error.
  6. International Shipping (if applicable):

    • Customers are responsible for any customs duties, taxes, or import fees associated with international shipping.
  7. Tracking Your Order:

    • Once shipped, you can track your order using the tracking number provided in your confirmation email.

If you have any questions or concerns about your order’s shipping status, please contact our customer support team at Info.Fitgenuity@gmail.com